That’s completely fine. Choose the package that feels closest to what you need and tell us a little about your project in the enquiry form.We’ll review everything before your booking is confirmed and let you know if another option would suit your business better.You don’t need to have every detail figured out before reaching out.

Yes.Our packages are intentionally streamlined so you’re not paying for things you don’t need. Additional brand assets, website pages, Shopify products, integrations, collateral and other extras can be added separately.Anything outside your selected package will always be quoted before additional work begins.

All projects are payable in full to secure your booking and commencement date.As project availability is limited and dedicated time is reserved specifically for each client, payment confirms your place in the schedule and allows work to be allocated accordingly.Your booking is not secured until payment has been received in full.Final branding files, website handover and completed project assets will only be released once all project fees, including any approved add-ons or additional revisions, have been paid.This policy helps protect reserved project time, minimise cancellations and keep scheduled projects running smoothly and on time.

Our service website packages can include a standard button or link to your existing external booking platform.Setup, migration, troubleshooting or advanced configuration of platforms such as Fresha, Timely, Momence, Cliniko, Calendly or similar systems is not included within the base package.If you need a booking system embedded, configured or integrated more extensively, this can be added to your project separately.

The $1,250 Online Store is built using a free Shopify theme.We’ll customise the selected theme to suit your branding, content and products within the theme’s existing capabilities.If you would prefer a paid Shopify theme, the theme licence is purchased separately by you and setup/customisation starts from $295 AUD.Custom coding, advanced modifications, premium apps and functionality outside the selected theme’s native capabilities are quoted separately.

Website training is not included within our base website packages.If you’d like guidance on managing your website after launch, you can add:Recorded website walkthrough$250 AUDor60 Minute Live website training session$350 AUDOngoing updates and website support can also be arranged separately.